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Sense-U Pro Baby Monitor: Connection Issue

Updated

How to Optimize Bluetooth Connection

1. How the Pro Baby Monitor (Bluetooth Version) works?

The Pro Baby sensor sends real-time data and notifications to your smartphone directly via Bluetooth Low Energy(BLE) technology, which has negligible radiation level, and a communication distance up to 50 feet (15 meters) in open space.

 

2. Keep your smartphone in the same room as the Pro Baby sensor, and close to each other.

Although the communication distance in open space seems far enough, surroundings (like wall, door, etc) can dramatically reduce the effective communication distance between your smartphone and the Pro Baby sensor. Therefore, it is always recommended to keep your smartphone and the Pro Baby sensor in the same room, and close to each other when in use.

 

3. Charging your Pro Baby sensor when necessary.

The Sense-U Pro Baby Monitor uses Type-C charging:

  1. Open the silicone plug covering the charging port.
  2. Insert the Type-C charging head into the port, plug in the power supply, and observe the battery indicator flashing GREEN.
  3. Once charging is complete, the battery indicator will turn solid GREEN. Long press the power button of the Baby sensor to switch it on.  

* Only use a DC 5V 1A adapter.

* Fast-charging adapters are not supported.

* When not in use, turn off the Pro Baby sensor by long-pressing the power button to save power.

 

4. For Android devices, keep the Sense-U app running in the foreground when in use.

There are thousands of different models of Android devices, each with different hardware / software configurations on the market. In case the Sense-U app is accidentally terminated by the Android system, it is recommended to keep the Sense-U Baby app running in the foreground before locking the screen and using it.

* If the Sense-U app is still terminated by your system for no reason, please keep the app running in the foreground and do not lock the phone's screen. You can adjust the screen brightness to the lowest for power-saving purpose.

 

5. Still worry about the disconnection risk? Get a Base Station.

If you still have concerns about the disconnection risk? The best solution is to add a Sense-U Base Station.

                                

The advantages are obvious:

  • It keeps the Baby Monitor sensor online all the time, no matter your baby sleeps in the same room or in a separate room.
  • The Base Station notifies you with lights and sounds, even without your smartphone around you when at home.
  • You are able to see your baby's vitals on your smartphone from anywhere.

Learn more about the Base Station, click here: www.sense-u.com. 

 

More questions? Check out the latest User Manual here, or contact us from the Sense-U App->Me->Contact Us for expedited diagnose, or email us at support@sense-u.com for general questions.

 

 

 

 

 

 

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