1 WARNINGS
• Never use the thermometer for purposes other than those it has been intended for.
• Keep out of reach of unattended children.
• Do not allow children to walk or run while taking a temperature.
• A prolonged period of high temperature requires medical attention. Contact a doctor when necessary.
• Use of this Device adjacent to or stacked with other device should be avoided because it could result in improper operation. If such use is necessary, this Device and the other device should be observed to verify that they are operating normally.
• This thermometer uses Bluetooth Low Energy 4.0 technology. Keep the Device away from sources of high levels of electromagnetic field (in excess of 30 A/m) to reduce the likelihood of interference.
• Movement from external sources such as being pushed in a bassinet or traveling in a vehicle may be detected by the Device.
• The monitored child must sleep in their own separate bed as the Device may detect the movement of any other person sharing the bed with the child and may introduce false reading as long as it detects movement.
• The Base Station needs to work with a 2.4GHz wireless network. Hotspot Wi-Fi and 5GHz Wi-Fi are not supported.
2 PRECAUTIONS
• The Sense-U Device is splash-resistant, not waterproof. Do not immerse in water. If it gets wet, dry it out immediately.
• Do not bend or bite the probe as this may damage the probe.
• Do not use the thermometer if there are signs of damage. If damaged, do not attempt to repair. Contact customer support instead.
• Avoid exercise and drinking hot or cold beverages before taking a temperature as these activities may affect accuracy of the reading.
• If the thermometer has been stored in cold conditions, allow it to warm to room temperature before attempting a measurement.
3 MAINTENANCE
• Clean the probe before and after use with a damp, soapy cloth or by disinfecting with rubbing alcohol (70% isopropyl alcohol). Wipe dry with soft cloth.
• DO NOT BOIL OR CLEAN IN DISHWASHER. This will cause the thermometer to no longer function and will void the warranty.
• Do not wash the unit with any thinner or chemical solvent.
• Do not keep the device in direct sunlight or at high temperatures.
• Performance of the device may be degraded if device is operated or stored outside of the stated temperature ranges.
• To prolong battery life, take off the Sense-U Device when it is not in use and turn off the Device from the Sense-U app; Remove the battery if it is not in use for a long time.
4 QUICK START GUIDE
4.1 How it works?
4.1.1 How the Sense-U Smart Thermometer works
The Thermometer Device continuously tracks your child’s armpit temperature, and chest movement as a sleep quality indicator. It sends real-time health data to the Base Station.
The Base Station notifies when something happens, based on the data sent from the Device. The Base Station is your primary notification device in the event of an alert notification and should be placed in a location where you can hear it if it sounds.
4.1.2 How the App works
2.4GHz WiFi Network:
The Base Station communicates with the Sense-U Cloud via 2.4GHz WiFi network. The Sense-U Cloud enables the sleep quality data to be shown in the app. This enables real-time readings and notifications on the app from anywhere.
4.2 Get to know your Sense-U Thermometer
The Sense-U Smart Thermometer is a wearable thermometer that safely and conveniently monitors your child’s armpit temperature, and chest movement as a sleep quality indicator. It also alerts you when something happens to your child, from anywhere.
Sense-U Smart Thermometer
Sense-U Base Station
4.3 Set up the Sense-U Smart Thermometer
4.3.1 Requirements
A 2.4GHz Wi-Fi wireless network is required. Wi-Fi and 5GHz Wi-Fi network are not supported.
Turn on Bluetooth and keep your smart device next to the Sense-U Base Station during pairing.
Pull out the battery separator to power on the Device.
Power on the Base Station and ensure it flashes BLUE.
4.3.2 Download the Sense-U App
1. Download the free Sense-U app, available from the Apple App Store and the Google Play store.
2. Allow all requested permissions for the Sense-U app, e.g Location, Bluetooth, no optimization of battery usage, etc.
3. Create a free Sense-U account.
Follow the in-app instructions to pair the Base Station and the Device accordingly.
Base Station: flashing BLUE (waiting for pairing)
Device: double shake until the Device flash BLUE 3+ times (waiting for pairing)
4.4 How to attach the Device
Wearing Instructions
Step 1: Remove the CLEAR liner from the other side of stripe A, and adhere the Device to strip A with the Sense-U logo on the top.
Step 2: Stick the Device with stripe A to the right chest area and ensure the probe tip reaches armpit area.
Step 3: Peel off the upper BLUE liner from strip A.
Step 4: Repeat steps 1-3 for strip B, covering the probe tip and sticking it to the underarm.
* Apply more strips if necessary.
5 OPERATION
5.1 Indicator Lights
5.2 Sense-U App at a Glance
Home Screen
1. Temperature
2. Movement Reading
< 5/min: Slow movement detected
>= 60/min: fast movement detected
---: no movement or wiggle movements detected
3. Tab Bar: Home, Activity, Me
4. Indicators
5. Historical Stats
The historical data of child's temperature, movement, etc
6. Add Device: Add a Device or Child, room, etc
Me
1. Account: Update my profile, Child Profiles, Dark Mode, Language, log out, etc
2. Messages: News & Savings and System notifications
3. Help: User manuals
4. Feedback: Have questions about your Sense-U products? Contact us here and include your device / app info, which will greatly expedite the diagnosis process.
5. Manage Devices: Change notification settings, check device information, update firmware, delete device, etc
6. Widget: Real-time data on the lock screen for easy access.
7. Family Sharing: Share with family members
8. Love the Product? Rate it
Like our product? Support us with a review
9. Refer: Refer a friend and earn
10. Buy: Find exclusive deals available in the Sense-U official store (www.sense-u.com)
Device Setting
1. Temperature Alerts: Alert when temperature gets out of preset range
Units: Fahrenheit/Celsius
2. Movement Notifications
Slow Movement Notification: Get notified when slow movement is detected
Activation Rate: Adjust the period for different sleep movement patterns
Fast Movement Notification: Get notified when fast movement is detected
Movement Rate: Activates fast movement notification when it passes preset data
3. Sense-U Insights：The historical data of your child's temperature, movement, etc
4. Wearing Detection: Switch On: Stop detecting movement automatically when device detached and displays the not-worn icon.
5. Device Information
* To receive audible alarms, notifications need to be switched on for the Sense-U app from Settings->Notifications->Sense-U.
* For Android devices, make sure Media Volume is switched on in Settings->Sounds and Vibration ->Volume. Make sure your smartphone is not in Do Not Disturb mode.
6 TROUBLESHOOTING
1. Where should the Sense-U Thermometer be worn?
Attach the lower strip around right chest area, and make sure the Device is securely attached.
2. What does double-shaking mean?
Shaking the Device twice to initiate Bluetooth pairing by flashing BLUE three or more (3+) times.
3. My Thermometer Device does not flash when I double shake it.
Replace with a new CR 2032 coin battery. The device restarts with a GREEN light flashing once.
4. The Thermometer cannot pair to the base station.
Steps to troubleshoot the pairing issue:
STEP 1. Make sure the Base Station is flashing GREEN before double shaking the device to pair. If not, add the Baby device again from the Sense-U App->Add Device (+ icon on home page).
STEP 2. If the device does not flash when double shaking it, remove the battery and plug in again. Replace with a new battery until it flashes GREEN once to restart.
STEP 3. If the device only flashes GREEN when double shaking it, it means it is already connected to the Base Station or another smart device. Delete the Base Station or log out that smart device first before pairing again.
STEP 4. If the device flashes BLUE but is still unable to pair, check if Bluetooth is enabled on your smart device, then move the device closer to the Base Station, and other Sense-U devices and Bluetooth devices away, and try again.
* For Android devices, please make sure Location is enabled all the time for the Sense-U Baby app in Settings->Connections->Location, and Settings->Apps->Sense-U Baby->Permissions. Or else it can not pair to the device and stay connected.
5. The Thermometer shows as Disconnected in the App.
Steps to troubleshoot the connection issue:
1) Check the battery level of the Thermometer Device by double shaking the Device to see if the indicator lights up, or from the Sense-U App->Thermometer Device Settings ( setup icon on the home page)->Device Information (three dot). Replace with a new CR 2032 battery if necessary.
2) Move your smartphone closer to the Device and restart the App if necessary.
Tips: If it reconnects after placing them closer, an optional Sense-U Base Station is recommended to keep your Thermometer Device online all the time.
6. There is no movement reading in the App.
In default, movement monitoring is turned off for power saving purpose. Turn on the Movement notification from the Sense-U App->Thermometer Device Settings ( setup icon on home screen)->Thermometer Notification and the movement reading will show up shortly after it detects movements. Restart your smart device and reopen the Sense-U App if still no luck.
7. There is no movement reading but dashes in the App.
Turn on the Movement Notification from the Sense-U App->Thermometer Device Settings ( setup icon on home screen)->Thermometer Notification and the movement reading will show up shortly after it detects body movements.
8. The Device goes off while my child looks fine.
Make sure the Device is attached securely following the instructions. Meanwhile, you can increase the Activation Period from the Sense-U App->Setup->Child’s thermometer->Manage Alerts->Movement Notification->Activation Period for shallower movement patterns.
9. There is no audible alarm from my smartphone when alarms go off.
To receive audible alarms on your smartphone, your phone should not be in Do Not Disturb mode, and notifications need to be enabled for the Sense-U App in Settings->Notifications->Sense-U. For Android devices, turn on and increase Media Volume in Settings->Sounds & Vibration->Volume.
DISCLAIMER
Customers use this thermometer at their own risk and Sense-U Inc., its members, employees, agents, contractors, representatives, manufacturers, distributors and associates shall not be held liable for any loss, damage or injury suffered by the customer or any other person arising from, or in connection with, the use or manufacture of the monitor, including loss, damage or injury suffered by the customer or any other person as a result of any defects in respect of the monitor, and all warranties, and any other liability from whatsoever cause arising, are hereby excluded and the customer hereby indemnifies Sense-U Inc. in respect of any such liability.
GUARANTEE
Sense-U promises a 30-day Money Back Guarantee for this product and a 1-year Limited Warranty from the original date of purchase, verified by a sales receipt. Our warranty liability shall be limited to replacing the unit free of charge and does not include transport costs. Our guarantee extends to all countries in which this product is supplied.
By the act of operating this product, the user accepts all resulting liability. We reserve the right to modify the provisions of this guarantee at any time without notice. This guarantee does not cover the battery, incorrect application, tampering, misuse or transport damage.
CONTACT US
For product questions, we recommend contacting us directly via in-app Feedback from the Sense-U App->Setup->Help->Feedback for expedited diagnosis and response. For general questions, please email us at SUPPORT@SENSE-U.COM.