1 READ ME FIRST

1.1 Precautions

The Sense-U Baby monitor is not a medical device so it is not intended to prevent or monitor disease, or condition such as Obstructive Apnea.
Clip Sense-U Baby onto snug fit sleepwear (diaper/pants/etc), right next to belly button, with baby silkscreen in the same direction as your baby to avoid wrong position readings and false temperature alarm.
One Sense-U Baby monitor can only connect to one smart device at any one time.
To avoid disconnection issue, make sure the Sense-U app is running in foreground before you lock the screen and go to sleep.
Bluetooth of your smart device needs to turn on to connect. Note: For Android phones, please make sure Location is enabled for the Sense-U App in Settings->Connections->Location, and Settings->Apps->Sense-U Baby->Permissions. Or else it may not be able to pair to the device.
To receive audible alarms on your smartphone, notifications need to switch on for the Sense-U app in Settings->Notifications->Sense-U Baby. For Android device, make sure Media Volume is switched on in Settings->Sounds and vibration->Volume. Make sure your smartphone is not in Do Not Disturb mode.
Movement from external sources such as being pushed in a bassinet or travelling in a vehicle may be detected by Sense-U Baby’s device. Sense-U Baby should not be relied upon where external sources of movement are present.
The monitored baby must sleep in his/her own separate bed as the monitor may detect the activity of any other person sharing the bed with the baby, and may introduce false alarm as long as it detects activity.

What's in the Box
Sense-U Baby Monitor Device
Sense-U Base Station
USB Power Cable
User Manual

1.2 Fitting Guide

Important: Snug fit sleepwear(diaper/pants/etc) is essential for the operation of the Sense-U Baby. The sleepwear should fit snugly on the baby with the Sense-U baby device clipped around belly button. Make sure baby silkscreen on the device is in the same direction as baby's body position to avoid wrong position readings.

Loose fitting sleepwear may cause the monitor to lose contact with the baby and false alarms. If baby sleeps on their side or stomach, the Sense-U Baby should be placed off-center of the navel and the mattress. (Snug fit sleepwear is important to avoid false alarms.)

2 INTRODUCTION

2.1 Intended Use

The Sense-U Baby is a wearable baby monitor which safely and conveniently monitors your baby's activity, sleeping position, feeling temperature while sleeping and sends audible alarms to your paired smartphone when something happens.

2.2 Usage Environment

The Sense-U Baby is not suitable for co-sleeping or bed sharing.

2.3 How it works?

2.3.1 How the Sense-U Monitor works

The Sense-U Smart Baby Monitor is comprised of a wearable Baby Monitor device, a Base Station, and a Sense-U Baby App. It is intended to be used by parents to monitor their child's body movement (all types of body movements, including but not limited to, rotation, flexion,extension, abdominal movement, etc.), sleeping position, ambient (feeling) temperature around belly, room temperature, room humidity level as sleep quality indicators.

The Base Station is intended to provide notifications, such as no body movement within 20 seconds, sleeping on the stomach, ambient temperature around belly / room temperature / humidity level out of preset values, with light and sound notifications from the Base Station and mobile notifications from smartphone app based on the above sleep quality indicators, to support restful sleep for the child.

2.3.2 How the App works

2.4GHz WiFi Network:
The Base Station communicates with the Sense-U Cloud via 2.4GHz WiFi network. The Sense-U Cloud enables the sleep quality data to be shown in the app.
This enables real-time readings and notifications on the app from anywhere.

2.3 Get to know your Sense-U Monitor

Sense-U Smart Baby Monitor

The Sense-U Smart Baby Monitor is a wearable baby monitor that securely attaches on your child’s sleepwear and conveniently monitors their sleeping position, temperature, body movement during sleep and sends alerts when something happens to your child, from anywhere.

Sense-U Base Station

3 OPERATION

3.1 Set up the Sense-U Monitor

3.1.1 Requirements

A 2.4GHz WiFi wireless network is required. Hotspot WiFi and 5GHz WiFi network are not supported.

Turn on Bluetooth and keep your smart device next to the Sense-U Base Station during pairing.

Pull out the battery separator to power on the Baby device.

Power on the Base Station and ensure it flashes BLUE .

3.1.2 Download the Sense-U Baby App

Download the free Sense-U Baby app, available for iOS and Android from Apple App Store and Google Play.
Allow all requested permissions for the Sense-U app, e.g Location, Bluetooth, no optimization of battery usage, etc.

Create a free Sense-U account.

3.1.3 Pair the Sense-U Monitor

Follow the in-app instructions to pair the Base Station and Baby device accordingly.

3.2 Fitting your Sense-U Device

Snap the Sense-U baby monitor into the ring of the clip accessory, then attach the clip accessory onto diaper to the full extent of the clip. Make sure the Sense-U baby monitor is close to baby's tummy around the belly button area, and the baby silkscreen is in the same direction as baby's body position to avoid false activity alarms and wrong sleeping position readings.

To remove the Sense-U baby device from the ring accessory, please hold the ring and only push from the back of the baby device, as shown below.

* Avoid bending the tip of the ring accessory which may break the ring.

3.3 Sense-U App at a Glance

Home Screen

1. Sleep Position: Back/stomach/left/right

2. Activity Reading

• Normal: normal activity

• Little feet (icon): wiggle movement

• --(dash): no data

* Activity alert needs to switch on in the Sense-U App->Setup ->Manage Devices->Child's Baby Monitor->Manage Alerts.

3. Temperature tip towards the air

4. Alerts On/Off Button

• On: All baby alerts switched on

• Of: All baby alerts switched off, enter power-saving mode.

5. Setup Menu

Manage Alerts

1. BABY ALERTS On/Off Settings

2. Rollover Alert Setting

3. Temperature Alert Settings

• Units: Fahrenheit/Celsius

• Recommended Value: Measured temperature +/- 3 °C

4. Temperature Drop Alert Settings

• Recommended Value: +/- 3 °C

5. Activity Alert Settings

• On/Off: Activity alert needs to switch on to enable activity detection and activity alert.

6. Device Information

* To receive audible alarms, notifications need to switch on for the Sense-U app in Settings->Notifications->Sense-U Baby. For Android devices, make sure Media Volume is switched on in Settings->Sounds and vibration ->Volume. Make sure your smartphone is not in Do Not Disturb mode.

3.4 Alerts On/Off Button

The Sense-U Baby can be switched on and off directly from the App while your baby is not sleeping (such as while breast feeding, changing the baby’s diaper, tummy time, etc). It provides you the convenience of preventing false alarms and saving power by switching the device to ultra-low power mode.

3.5 Indicator Lights

3.6 Clothing

Snug fit sleepwear (diaper/pants/etc) is essential for accurate monitoring. Loose fitting sleepwear may cause the monitor to lose contact with the baby and false alarm.

The baby silkscreen on the device should be in the same direction as your baby to avoid false activity alarms and wrong position readings.

If the baby sleeps on his side or stomach, the Sense-U Baby should be placed off-center of the navel and the mattress.

4 BATTERY

4.1 Battery Life & Indicator

The Sense-U Baby uses CR2032 coin battery and the battery life can be up to 1 month, depending on usage and other settings.

By tapping the On/Off button in the app, the battery indicator light will flash GREEN when the battery level is ok and flash RED when the battery level is lower than 20%.

When the On/Off button is switched off, the monitor device is in sleep mode and consumes the least power.

4.2 Changing Battery

When it is time to change the battery, follow the steps below:

1. Squeeze the edge of the device until you can insert the blue plastic pry bar(in the package) into it and slide along the circle to open the case.

2. Insert the coin battery into the battery compartment ensuring the "+" side of the battery is toward the air.

5 MAINTENANCE

The monitor is splash resistant, NOT WATERPROOF. Do not immerse in water. If it gets wet, dry it off immediately.

Gently wipe with a damp cloth to remove any dirt. A mild soap may be used for stubborn dirt.

To prolong battery life, take off the Sense-U Baby when it is not in use and switch off all alarms from the Sense-U app; Remove the battery if it will not be used for long time.

6 TROUBLESHOOTING

1. Where should the Sense-U Monitor be worn?

Clip Sense-U onto your child's sleepwear (diaper/pants/etc), right next to the belly button. Snugly fitting sleepwear is essential for accurate monitoring.

2. What does double-shaking mean?  

Shaking the Baby device twice to initiate Bluetooth pairing by flashing BLUE three or more (3+) times.

3. My device does not flash when I double shake it.

Replace with a new CR2032 coin battery. The device restarts with a GREEN light flashing once.

4. The Base Station is unable to connect to my WiFi network. 

Make sure the WiFi password you entered is correct and the network connection is good. Move the Base Station and mobile device closer to the router and try again.

* Only 2.4GHz WiFi networks are supported (Hotspot WiFi and 5GHz WiFi are not supported).

5. The Baby device cannot pair to the Base Station.

STEP 1. Make sure the Base Station is flashing GREEN before double shaking the Baby device to pair. If not, add the Baby device again from the Sense-U App->Add Device (+ icon on home page).  

STEP 2. If the Baby device does not flash when double shaking it, remove the battery and plug in again. Replace with a new battery until it flashes GREEN once to restart. 

STEP 3. If the Baby device only flashes GREEN when double shaking it, it means it is already connected to the Base Station or another smart device. Delete the Base Station or log out that smart device first before pairing again. 

STEP 4. If the Baby device flashes BLUE but is still unable to pair, check if Bluetooth is enabled on your smart device, then move the Baby device closer to the Base Station, and other Sense-U devices and Bluetooth devices away, and try again.

* For Android devices, please make sure Location is enabled all the time for the Sense-U Baby app in Settings->Connections->Location, and Settings->Apps->Sense-U Baby->Permissions. Or else it can not pair to the device and stay connected.

6. The Baby device shows as Disconnected in the app.  

STEP 1. If the Base Station's indicator shows solid YELLOW dot, it means the Baby device is disconnected from the Base Station.

Check the battery level of the Baby device by double shaking the device to see if the indicator lights up, or from the Sense-U Baby App->Baby Device Settings (setup icon on the home page)->Device Information (three dot). Replace with a new CR2032 battery if necessary. Move the Baby device closer to the Base Station and it should be able to reconnect automatically.

STEP 2. If the Base Station's indicator shows a flashing GREEN circle, it means the Baby device is already connected to the Base Station. Refresh the app by tapping the On / Off button in the app, or by switching the app between foreground and background modes. 

STEP 3. If the Base Station's indicator shows a flashing RED dot, it means the Base Station is unable to connect to the Sense-U Cloud server. Move the Base Station closer to your WiFi router. 

STEP 4. If the Base Station does not light up and it is not in Night mode by tapping the Sense-U Baby App->Base Station Device Settings (setup icon on the home page)->Night Mode, unplug its power cable to restart.

7. There is no sound from my smartphone when notifications show up. 

To receive audible notifications on your smart device, your smart device should not be in Do Not Disturb mode, and notifications need to be enabled for the Sense-U App in Settings->Notifications->Sense-U Baby. For Android devices, turn on and increase Media Volume in Settings->Sounds & Vibration->Volume.

7 DISCLAIMER

Customers use this monitor at their own risk and Sense-U Inc., its members, employees, agents, contractors, representatives, manufacturers, distributors and associates shall not be held liable for any loss, damage or injury suffered by the customer or any other person arising from, or in connection with, the use or manufacture of the monitor, including loss, damage or injury suffered by the customer or any other person as a result of any defects in respect of the monitor, and all warranties, and any other liability from whatsoever cause arising, are hereby excluded and the customer hereby indemnifies Sense-U Inc. in respect of any such liability.

8 GUARANTEE

Sense-U promises a 30-day Money Back Guarantee for this product and a 1-year Limited Warranty from the original date of purchase, verified by a sales receipt. Our warranty liability shall be limited to replacing the unit free of charge and does not include transport costs. Our guarantee extends to all countries in which this product is supplied. By the act of operating this product, the user accepts all resulting liability. We reserve the right to modify the provisions of this guarantee at any time without notice. This guarantee does not cover the battery, incorrect application, tampering, misuse or transport damage.

*Avoid sandwiching clothing or other material between the clip/ring accessory and the sensor device. It may break the accessory and introduce false alarms at your own risk.

9 CONTACT US

You are always welcome to contact us directly from our in-app help page (App->Setup->Help- >Feedback) for expedited diagnose, or email us at SUPPORT@SENSE-U.COM for general questions. We offer 24x7 prompt and professional customer services.