Follow the steps in this troubleshooting guide to successfully pair a baby device with your Sense-U App.
1. Download the free Sense-U Baby(New) app, available for iOS and Android from the Apple App Store and Google Play.
2. Allow all requested permissions for the Sense-U app, e.g. Location, Bluetooth, no optimization of battery usage, etc.
3. Create a free Sense-U account. Follow the in-app instructions to pair the Baby Device.
4. Double shake until the Device flashes BLUE multiple times to initiate the pairing process.