Sense-U Smart Sock Shoe: User Manual

1 READ ME FIRST

DISCLAIMER

The Sense-U Smart Baby Sock Shoe is not a medical device and is not intended for use in the diagnosis of disease or other conditions, or in the cure, mitigation, treatment, or prevention of disease.

REMEMBER

• This product is meant for use with healthy children up to 18 months of age. If your child has a pre-existing medical condition, consult your doctor before use.

• This product is an aid and it is not a substitute or should not be substituted for the care and oversight of an adult or consultation with medical professionals.

• Do not use this product as a diagnostic tool.

• Do not use this product as an excuse for unsafe sleep habits.

SAFETY INSTRUCTIONS

• Always read and follow the safety messages or instructions mentioned in this manual and the Sense-U Baby App.

• Keep the Sock Shoe sensor out of children's mouths.

• For babies with sensitive skin, frequently switch between feet. Take off the Sock Shoe immediately in case of redness, swelling, or skin irritation.

2 INTRODUCTION

2.1 Intended Use

Sock Shoe

 The Sense-U Smart Sock Shoe consists of a wearable Sock Shoe sensor and the Sense-U Baby App. It is intended to improve sleep quality for both the baby and the entire family, by monitoring their baby's heart rate, blood oxygen levels, and other sleep quality indicators.

Sense-U Baby App

 The Sense-U Baby App is a mobile application that connects to the Sock Shoe to receive readings from your child's foot. It displays real-time readings and provides sleep insights to parents, helping them ensure their child sleeps soundly.

Base Station (For Long Range Version)

The Base Station is designed to maintain the Sock Shoe's connectivity at all times and send notifications when the readings exceed preset ranges. It provides notifications through lights and sounds directly from the Base Station, as well as mobile notifications via the smartphone app, aiming to promote restful sleep for both the child and parents. The Base Station communicates with the Sense-U Cloud via 2.4GHz Wi-Fi private network. Place the Base Station where you can easily hear it if it makes any sounds.

2.2 Parts Identification

2.3 Pause the Notifications

Sock Shoe

To pause a notification, long press the power button to turn off the Sock Shoe sensor. To pause a phone no tifica tion, tap the notification to access the Sense-U Baby App Pop-up Notification-> Dismiss.

             

Sock Shoe ( Long Range Version )

To pause a notification, long press the power button to turn off the Sock Shoe sensor.

To pause a phone no tification, tap the notification to access the Sense-U Baby App Pop-up Notification-> Dismiss.

To pause a Base Station notification, tap the Touch Button in the logo area of the Base Station.

3 HOW TO USE

3.1 Download the App

1. Download the free Sense-U Baby App, available for iOS and Android from Apple App Store and Google Play.

     

2. Allow all requested permissions for the Sense-U App, e.g Location, Bluetooth, Critical Alert, No Optimization of Battery Usage, etc.

3. Create a free Sense-U account.

* Bluetooth on your smart device must be turned on to connect. For Android devices, please ensure Location is enabled for the Sense-U Baby App at all times by going to Settings->Connections->Location and Settings->Apps-> Sense-U Baby-> Permissions. Otherwise, the app cannot pair with the sensor or stay connected.

* To pair to another smart device, you need to log out the Sense-U App on the paired smart device first.

* The communication distance is up to 50 feet (15 meters) in open space. Firewalls or other obstacles in between may significantly reduce the distance.

3.2 Pair the Sense-U Sensor

Follow the in-app instructions to pair the Sense-U sensor.

Sock Shoe (Bluetooth Version)

Long press the power button on the sensor to switch it on. Then, double-click the sensor until it begins to flash BLUE, indicating it is ready to pair.

                                       

Sock Shoe ( Long Range Version )

1. The Base Station flashes BLUE when it is awaiting pairing. It flashes GREEN when it is ready to pair with the Sock Shoe sensor.

       

2. Long press the power button on the Sock Shoe sensor to turn it on. Then, double-click the power button until it begins to flash BLUE, indicating it is ready to pair.

                           

* A 2.4GHz private Wi-Fi network is required for pairing the Base Station. Hotspots and 5GHz Wi-Fi networks are not supported.

* Keep the Sock Shoe Sensor next to the Base Station during pairing.

   

3.3 Choose a Sock Shoe

Choose the size that provides the right fit: not too tight, not too loose, and with enough room for your baby's skin to breathe. This will keep your baby comfortable and make the measurements more accurate.

         

3.4 Wear Sock Shoe

* The Sock Shoe should fit snugly - not too tight or too loose. Take off the sock immediately in case of redness, swelling, or skin irritation.

IMPORTANT: Alternate between left and right foot every day to avoid irritation on your child’s skin.

4 POWER AND CHARGING

The Sense-U Smart Sock Shoe uses magnetic wireless charging:

1. Plug it in, align both charging contact pins and ensure they are facing the correct position. The indicator will flash GREEN.

2. Once charging is complete, the battery indicator will show solid GREEN.

* Only use a DC 5V 1A adapter.

* Fast-charging adapters are not supported.

* When not in use, turn off the Sock Shoe sensor by long-pressing the power button to save power.

5 MAINTENANCE

To ensure your Sense-U Sock Shoe remains comfortable and safe for your baby, it’s essential to clean it regularly. We recommend washing the fabric Sock Shoe weekly to maintain hygiene and prevent skin irritation.

Important Notes:

• CAUTION! The Sock Shoe sensor is NOT waterproof. Turn it off, and never submerge it in water.
• Hand Wash Only: Always hand wash the fabric Sock Shoe to protect its integrity.
• Do Not Dry Clean: Avoid using dry cleaning methods, as they can damage the fabric and sensor.
• Wash at or Below 30°C: Use cool or lukewarm water to prevent fabric damage.
• Line Dry Only: Hang the fabric Sock Shoe to air dry naturally.
• Do Not Tumble Dry: Avoid using a dryer; this can lead to shrinkage and damage.
• Do Not Iron: Ironing can warp the sensor and damage the fabric.

6 GUARANTEE

Sense-U promises a 30-day Money Back Guarantee for this product and a 1-year Limited Warranty from the original date of purchase, verified by a sales receipt. Our warranty liability is limited to replacing the unit free of charge and does not include transport costs. Our guarantee extends to all countries where this product is supplied. By the act of operating this product, the user accepts all resulting liability. We reserve the right to modify the provisions of this guarantee at any time without notice. This guarantee does not cover the battery, incorrect application, tampering, misuse or transport damage.

Disclaimer

The Sense-U Smart Sock Shoe Baby Monitor is not a medical device and is not intended for use in the diagnosis of disease or other conditions, nor in the cure, mitigation, treatment, or prevention of disease. Customers use this monitor at their own risk and Sense-U Inc., its members, employees, agents, contractors, representatives, manufacturers, distributors and associates shall not be held liable for any loss, damage or injury suffered by the customer or any other person arising from, or in connection with, the use or manufacture of the monitor, including loss, damage or injury suffered by the customer or any other person as a result of any defects in respect of the monitor, and all warranties, and any other liability from whatsoever cause arising, are hereby excluded and the customer hereby indemnifies Sense-U Inc. in respect of any such liability.

CONTACT US

For product questions, please contact us directly via in-app feedback in the Sense-U Baby App by navigating to Me->Contact Us for expedited diagnosis and assistance. For general inquires, email us at [e-mail].